Gulati, Ranjay
Reorganize for resilience putting customers at the centre of your business - Boston, MA Harvard Business Press 2010 - 270p.
9781422117217
Management
Marketing Management
Customer Centricity
Connections
Capabilities
Clout
Cooperation
Coordination
Organization
Building
Consumer Satisfaction
Resilience
Reorganize
Organisational Change
Organizational Change
Customer Services
Customer Relations
Customer Relation
658.812 G8R3
Reorganize for resilience putting customers at the centre of your business - Boston, MA Harvard Business Press 2010 - 270p.
9781422117217
Management
Marketing Management
Customer Centricity
Connections
Capabilities
Clout
Cooperation
Coordination
Organization
Building
Consumer Satisfaction
Resilience
Reorganize
Organisational Change
Organizational Change
Customer Services
Customer Relations
Customer Relation
658.812 G8R3