Basch, Michael D
Customer culture: how FedEx and other great companies put the customer first every day - Saddle River, NJ Prentice Hall / Pearson Education 2002 - xxv,274p.incl.index
0130353310
Marketing and Customer
Corporate and Customer
Marketing Management
FedEx
Customer Relation
Customer Relations
Quality of Work Life
Organizational Effectiveness
Customer Loyalty
Corporate Culture
658.812 B2C8
Customer culture: how FedEx and other great companies put the customer first every day - Saddle River, NJ Prentice Hall / Pearson Education 2002 - xxv,274p.incl.index
0130353310
Marketing and Customer
Corporate and Customer
Marketing Management
FedEx
Customer Relation
Customer Relations
Quality of Work Life
Organizational Effectiveness
Customer Loyalty
Corporate Culture
658.812 B2C8