Basch, Michael D

Customer culture: how FedEx and other great companies put the customer first every day - Saddle River, NJ Prentice Hall / Pearson Education 2002 - xxv,274p.incl.index

0130353310


Marketing and Customer
Corporate and Customer
Marketing Management
FedEx
Customer Relation
Customer Relations
Quality of Work Life
Organizational Effectiveness
Customer Loyalty
Corporate Culture

658.812 B2C8

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