Customer relationship management in the financial industry (Record no. 50355)

000 -LEADER
fixed length control field 00696pam a2200205a 44500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160523b2013 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783642355530
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 R2C8
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rajola, Federico
245 ## - TITLE STATEMENT
Title Customer relationship management in the financial industry
Remainder of title organizational processes and technology innovation
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. Springer
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent xii,181p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Management Information Systems
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer Relations and Financial Institutions
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Financial Institutions Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer Relation Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer Relations
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Ahmedabad (HO) Ahmedabad (HO) 23/12/2014 Astha Book Agency 5147.14   658.812 R2C8 23535 22/05/2016 22/05/2016 Books

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