The Handbook of key customer relationship management (Record no. 56226)

000 -LEADER
fixed length control field 00624pam a2200181a 44500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160523b2001 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8178084406
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 B8H2
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Burnett, Ken
245 ## - TITLE STATEMENT
Title The Handbook of key customer relationship management
Remainder of title the definitive guide to winning managing and developing key account business
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Delhi
Name of publisher, distributor, etc. Addison Wesley Longman (Singapore) Pte.Ltd
Date of publication, distribution, etc. 2001
300 ## - PHYSICAL DESCRIPTION
Extent xix,401p.incl.index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Handbook
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer Relationship Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer Relationship
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Management
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Ahmedabad (HO) Ahmedabad (HO) 29/01/2004 Books India 650.00   658.812 B8H2 8010 22/05/2016 22/05/2016 Books

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