Companies and the customers who hate them McGovern, Gail.
By: McGovern, Gail
Material type: ArticlePublisher: 2007Description: 78-84Subject(s): Customer Satisfaction In: Harvard Business ReviewItem type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles | Ahmedabad (HO) | (Browse shelf) | Vol. 85, Issue. 6 | Available | 012975 |
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