Loyalty rules how today's leaders build lasting relationships

By: Reichheld, Frederick F
Material type: TextTextPublisher: Boston Harvard Business School Press 2001Description: xiii,213p.; incl.indexISBN: 1578512050Subject(s): Leadership | Employee Loyalty | Customer Relations | Customer Loyalty | Marketing ManagementDDC classification: 658.812 R3L6
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Item type Current location Call number Status Date due Barcode
Books Books Ahmedabad (HO)
658.812 R3L6 (Browse shelf) Available 6987

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