Customer relationship management in the financial industry organizational processes and technology innovation
By: Rajola, Federico
Material type: TextPublisher: New York Springer 2013Description: xii,181pISBN: 9783642355530Subject(s): Marketing Management | Marketing | Management Information Systems | Customer Relations and Financial Institutions | Financial Institutions Management | Customer Relation Management | Customer RelationsDDC classification: 658.812 R2C8Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Ahmedabad (HO) | 658.812 R2C8 (Browse shelf) | Available | 23535 |
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658.812 P4E8 Ethnic marketing: theory, practice and entrepreneurship | 658.812 P7B3 The Best service is no service | 658.812 Q8S8 Superior customer service | 658.812 R2C8 Customer relationship management in the financial industry | 658.812 R3L6 Loyalty rules | 658.812 R3S3 Service design for business: a practical guide to optimizing the customer experience | 658.812 S4C8 Customer relationship management |
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