Profitable customer engagement concept, metrics, and strategies
By: Kumar, V
Material type: TextPublisher: New Delhi Sage Response 2013Description: xxiii,312p.incl.indexISBN: 9788132113409Subject(s): ᅠMarketing Strategies | ᅠBrandingᅠ | ᅠMarketing Managementᅠ | ᅠCustomer Relation Managementᅠ | Customer RelationsᅠDDC classification: 658.812 K8P7Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Ahmedabad (HO) Book Section | 658.812 K8P7 (Browse shelf) | Available | 24967 | |
Books | Ahmedabad (HO) | 658.812 K8P7 (Browse shelf) | Available | 24079 |
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658.812 H8T9 21st century business customer service | 658.812 K4S3 The Service innovation handbook: | 658.812 K8C8 Customer relationship management | 658.812 K8P7 Profitable customer engagement | 658.812 K8P7 Profitable customer engagement | 658.812 M2C8 Customer value investment | 658.812 M2T6 Total customer value management |
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