Customer culture: how FedEx and other great companies put the customer first every day

By: Basch, Michael D
Material type: TextTextPublisher: Saddle River, NJ Prentice Hall / Pearson Education 2002Description: xxv,274p.incl.indexISBN: 0130353310Subject(s): Marketing and Customer | Corporate and Customer | Marketing Management | FedEx | Customer Relation | Customer Relations | Quality of Work Life | Organizational Effectiveness | Customer Loyalty | Corporate CultureDDC classification: 658.812 B2C8
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Books Books Ahmedabad (HO)
658.812 B2C8 (Browse shelf) Available 21580

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