When the customer think we don't care ending actions that self-destruct companies, customer service and jobs
By: Buchanan, Richard W
Material type: TextPublisher: New Delhi TMH 2002Description: viii,288pISBN: 0070598258Subject(s): Success in Business | Business Success | Customer Service | Customer Satisfaction | Customer RelationsDDC classification: 658.812 B8W4Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Ahmedabad (HO) | 658.812 B8W4 (Browse shelf) | Available | 15773 |
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658.812 B8C8 Customer relationship management: concepts and technologies | 658.812 B8C8 Customer relationship management: concepts and technologies | 658.812 B8H2 The Handbook of key customer relationship management | 658.812 B8W4 When the customer think we don't care | 658.812 B8W4 When customers think we don't care | 658.812 C6C6 Compendium of customer service questionnaires and inventories | 658.812 C6U5 The Ultimate online customer service guide |
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