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Services marketing integrating customer focus across the firm

By: Zeithaml, Valarie A
Contributor(s): Bitner, Mary Jo
Material type: TextTextPublisher: New Delhi TMH 2005Description: xx,668p.incl.indexISBN: 0070530424Subject(s): | Services Marketing | Marketing | Marketing ServicesDDC classification: 658.8 Z3S3
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Item type Current location Call number Status Date due Barcode
Books Books Ahmedabad (HO)
658.8 Z3S3 (Browse shelf) Checked out to Bindu Jacob Mathew (FPM1704) 21/06/2021 9425

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