Answering the ultimate question how net promoter can transform your business
By: Brooks, Laura L
Contributor(s): Owen, Richard
Material type: TextPublisher: San Francisco, CA Jossey Bass / Wiley 2009Description: xiv,304p.incl.indexISBN: 9780470260692Subject(s): Success in Business | Customer Satisfaction | Customer Royalty | Customer Relations | Marketing ManagementDDC classification: 658.812 B7A6Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Ahmedabad (HO) | 658.812 B7A6 (Browse shelf) | Available | 14728 |
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658.812 B4C8 Customer in the boardroom? | 658.812 B4L4 Likeonomics | 658.812 B6B8 Built to love | 658.812 B7A6 Answering the ultimate question | 658.812 B8C8 Customer relationship management | 658.812 B8C8 Customer relationship management | 658.812 B8C8 Customer relationship management: concepts and technologies |
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