Customer relationship management: concepts and technologies
By: Buttle, Francis
Material type:
TextPublisher: New York Rouledge Taylor and Francis Group 2012Description: xxi,550p;inc.indexISBN: 9781856175227Subject(s): Customer Relations | Customer Relationship | Management | CRM | Strategic CRM | Operational CRM | Analytical CRM | Customer Relations Management | Customer Relationship Management | Marketing Management | Relationship Marketing | Customer Services Management | Customer RelationsDDC classification: 658.812 B8C8
| Item type | Current location | Call number | Status | Date due | Barcode |
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Ahmedabad (HO) | 658.812 B8C8 (Browse shelf) | Available | 20032 |
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| 658.812 B7A6 Answering the ultimate question | 658.812 B8C8 Customer relationship management | 658.812 B8C8 Customer relationship management | 658.812 B8C8 Customer relationship management: concepts and technologies | 658.812 B8C8 Customer relationship management: concepts and technologies | 658.812 B8H2 The Handbook of key customer relationship management | 658.812 B8W4 When the customer think we don't care |
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