Customer relationship management: emerging concepts, tools and applications
By: Sheth, Jagdish Ed
Contributor(s): Shainesh, G Ed | Parvatiya, Atul Ed
Material type: TextPublisher: New Delhi TMH 2001Description: xv,544pISBN: 0070435049Subject(s): Customer RelationsDDC classification: 658.812 C8Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Ahmedabad (HO) | 658.812 C8 (Browse shelf) | Available | 6085 |
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658.812 C6C6 Compendium of customer service questionnaires and inventories | 658.812 C6U5 The Ultimate online customer service guide | 658.812 C8 Customer relationship management | 658.812 C8 Customer relationship management: emerging concepts, tools and applications | 658.812 C8C8 Customer-centric marketing: | 658.812 D3H6 How customers like to buy | 658.812 D6C8 The Customer service activity book |
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