TY - BOOK TI - CNBC TV 18: strategies for becoming customer focused organization-CDROM U1 - CDROM PY - 2007/// CY - Mumbai PB - Television Eighteen India Ltd. KW - Strategies KW - Strategy KW - Competitive Edge KW - Organisation KW - Focused Organization KW - Customer KW - FICCI KW - CNBC TV 18 KW - CNBC TV KW - CNBC KW - CDROMs KW - CDROM ER -