Doane, Darryl S <br/><br/>
The Customer service activity book  50 activities for inspiring exceptional service 

 - New York  AMACOM (American Management Association)  2005 
 - xvii,302p.incl.index 
<br/><br/><label>ISBN: </label>9780814472590 
<br/><br/><label>Subjects--Topical Terms: </label><br/><br/>Customer Service Activity<br/>Customer Services<br/>Service Industries Workers and Training<br/>Service Industries Workers<br/>Service Industries
<br/><br/><label>Dewey Class. No.: </label>658.812 D6C8