Mukerjee, Kaushik <br/><br/>
Customer relationship management  a strategic approach to marketing 

 - New Delhi  PHI  2007 
 - xxi,170p.incl.index 
<br/><br/><label>ISBN: </label>8120332850 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services and Customer Relations<br/>Customer Services and Marketing<br/>Customer Relations amd Marketing<br/>Customer Relationship and Marketing<br/>CRM<br/>Customer Relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812 M8C8