TY  - BOOK
AU  - Shitole, G Y
AU  - Sontakke, Kaustubh A
TI  - BPO dynamics: a global handshake
SN  - 8184351149
U1  - 658.72 S4B7 
PY  - 0000///200
CY  - New Delhi
PB  - Adhyayan Publishers
KW  - BPO
KW  - Business Process Outsourcing
ER  -