TY - BOOK AU - Stevens, Howard AU - Kinni, Theodore TI - Achieve sales excellence: the 7 customer rules for becoming the new sales professional SN - 9781593376512 U1 - 658.82 S8A2 PY - 2009/// CY - Massachusetts PB - Platinum Press KW - Selling KW - Customer Loyality KW - Customer Relations KW - Industrial Marketing KW - Marketing Management ER -