TY - BOOK AU - Das, Bholanath TI - Quality management: concepts. techniques and systems SN - 9788177083415 U1 - 658.562 D2Q8 PY - 2013/// CY - New Delhi PB - New Century Publications KW - Stages KW - Total Quality Management KW - TQM KW - Transiting KW - Tools KW - Quality Standards KW - Evolution KW - Importance KW - Characteristics KW - Meaning KW - Systems KW - Techniques KW - Concepts KW - Quality Management ER -