TY - BOOK AU - Barlow, Janelle AU - Stewart, Paul TI - Branded customer service: the new competitive edge SN - 9781609947071 U1 - 658.8 B2P7 PY - 2006/// CY - Noida PB - HarperCollins Publishers India Ltd. KW - Branded Customer Service KW - Organizational DNA KW - Brand Power Tools KW - Brand Development KW - Brand Champions KW - Role KW - Customer Service Toolbox KW - Brand DNA KW - Branding Imperative KW - Customer Management KW - Marketing Management KW - Brand Customer Service KW - Brand Customer Services KW - Service KW - Services KW - Brand Customer KW - Brand Customers KW - Customers KW - Customer KW - Brand ER -