Gulati, Ranjay <br/><br/>
Reorganize for resilience  putting customers at the centre of your business 

 - Boston, MA  Harvard Business Press  2010 
 - 270p. 
<br/><br/><label>ISBN: </label>9781422117217 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Marketing Management<br/>Customer Centricity<br/>Connections<br/>Capabilities<br/>Clout<br/>Cooperation<br/>Coordination<br/>Organization<br/>Building<br/>Consumer Satisfaction<br/>Resilience<br/>Reorganize<br/>Organisational Change<br/>Organizational Change<br/>Customer Services<br/>Customer Relations<br/>Customer Relation
<br/><br/><label>Dewey Class. No.: </label>658.812 G8R3