TY  - BOOK
AU  - Gulati, Ranjay
TI  - Reorganize for resilience: putting customers at the centre of your business
SN  - 9781422117217
U1  - 658.812 G8R3 
PY  - 2010///
CY  - Boston, MA
PB  - Harvard Business Press
KW  - Management
KW  - Marketing Management
KW  - Customer Centricity
KW  - Connections
KW  - Capabilities
KW  - Clout
KW  - Cooperation
KW  - Coordination
KW  - Organization
KW  - Building
KW  - Consumer Satisfaction
KW  - Resilience
KW  - Reorganize
KW  - Organisational Change
KW  - Organizational Change
KW  - Customer Services
KW  - Customer Relations
KW  - Customer Relation
ER  -