Oade, Aryanne <br/><br/>
Managing challenging clients  building effective relationship with difficult customers 

 - Hampshire  Palgrave Macmillan  2012 
 - xxii,170p.incl.index 
<br/><br/><label>ISBN: </label>9780230238428 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Client Management Skill<br/>Client Management Skills<br/>Skills<br/>Skill<br/>Commitment<br/>Responsibility<br/>Trouble<br/>Balance<br/>Trust<br/>Involvement<br/>Control<br/>Reputational Risk<br/>Client Behavior<br/>Challenging<br/>Handling<br/>Customer Service Management<br/>Marketing Management<br/>Consumer Satisfaction<br/>Customer Relations<br/>Customer Services Management<br/>Customer Services
<br/><br/><label>Dewey Class. No.: </label>658.812 O2M2