TY  - BOOK
AU  - Cook, Sarah
TI  - Compendium of customer service questionnaires and inventories
SN  -  566 08428 7
U1  - 658.812 C6C6 
PY  - 2002///
CY  - Hampshire, UK
PB  - Gower Publishing Ltd.
KW  - Compendium
KW  - Customer Questionnaires
KW  - Marketing Questionnaires
KW  - Customer Service Questionnaires
KW  - Questionnaires
KW  - Customer Relations
KW  - Customer Services
KW  - Marketing Management
KW  - Marketing
ER  -