TY  - BOOK
AU  - Niven, Paul R
TI  - Balanced scorecard diagnostics: maintaining maximum performance
SN  - 0471681237
U1  - 658.401 N4B2 
PY  - 2005///
CY  - New Jersey
PB  - John Wiley and Sons, Inc.
KW  - Balanced Scorecard Diagnostics
KW  - Industrial Productivity Measurement
KW  - Performance Management
KW  - Organizational Effectiveness and Measurment
ER  -