Klassen, Robert D <br/><br/>
Cases in operations management  building customer value through world-class operations 

 - New Delhi  Sage  2007 
 - x,422p.; incl.index 
<br/><br/><label>ISBN: </label>8178298641 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Case Studies<br/>Operations Management
<br/><br/><label>Dewey Class. No.: </label>658.5 K5C2