TY  - BOOK
AU  - Nayar, Vineet
TI  - Employees first, customers second: turning conventional management upside down
SN  - 9781422139066
U1  - 658.3152 N2E6 
PY  - 2010///
CY  - Boston
PB  - Harvard Business School
KW  - CEO
KW  - Role
KW  - Misunderstanding
KW  - Undrstanding
KW  - Human Resource Management
KW  - Personnel management
KW  - Employer Employee Relationships
KW  - Employee Participatory Management
KW  - Management Employee Participation
KW  - Case Studies
KW  - Case Study
KW  - HCL Technologies
KW  - HCL
KW  - Customer Relations
KW  - Organizational Change
KW  - Corporate Culture
KW  - Employee Participation
KW  - Management
KW  - Employee
ER  -