AIMA: IT tools for enhancing CRM delivery system (CDROM)   

 - New Delhi  AIMA / Excel Multimedia  2004     
 - xii,226p.incl.index 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Applications<br/>Delivery System<br/>CRM<br/>IT Tools<br/>Sanjeev Mago<br/>Sudhanshu Rawat<br/>Management<br/>National Management Convention<br/>Proceedings<br/>Excel Multimedia<br/>All India Management Association<br/>AIMA<br/>CDROMs<br/>CDROM
<br/><br/><label>Dewey Class. No.: </label>CDROM