TY  - BOOK
AU  - Evenson, Renee
TI  - Award winning customer service: 101 ways to guarantee geat performance
SN  - 9788120342705
U1  - 658.812 E9A9 
PY  - 2011///
CY  - New Delhi
PB  - PHI Learning Pvt.Ltd.
KW  - Marketing Management
KW  - Commitment
KW  - Conflicts
KW  - Meetings
KW  - Feedback
KW  - Motivation
KW  - Teamwork
KW  - Training
KW  - Leadership
KW  - Communication
KW  - Planning
KW  - Performance
KW  - Customers
KW  - Customer
KW  - Winning
KW  - Award
KW  - Customer Service
ER  -