TY  - GEN
AU  - Sculze, Horst 
AU  - Merrill, Dean
TI  - Excellence wins: : a no-nonsense guide to becoming the best in a world of compromise
SN  - 9780310352099
U1  - 658.3 S2E9 
PY  - 2019///
CY  - Michigan
PB  - Zondervan
KW  - Customer Relations
KW  - Customer Services
KW  - Leadership
KW  - Employee Customer Relationship
KW  - Leadership Building
KW  - Management
KW  - Management Relationship
KW  - Relationship
ER  -