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1.
Smarter outsourcing an executives guide to understanding, planning and exploiting successful outsourcing relationships

by Bravard, Jean-Louis | Morgan, Robert.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Harlow, UK Prentice Hall / Pearson Education Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4058 B7S6 (1).

2.
Customer culture: how FedEx and other great companies put the customer first every day

by Basch, Michael D.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Saddle River, NJ Prentice Hall / Pearson Education 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B2C8 (1).

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