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	1.	Answering the ultimate question how net promoter can transform your business by Brooks, Laura L \| Owen, Richard. Material type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, CA Jossey Bass / Wiley 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B7A6 (1). Place hold Add to cart (remove)
	2.	Tactical transparency how leaders can leverage social media to maximize value and build their brand by Holtz, Shel \| Havens, John C. Material type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, CA Jossey Bass / Wiley Imprint 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.802 H6T2 (1). Place hold Add to cart (remove)