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1.
CRM in service sector a practical approach

by Garikaparthi, Madhvi (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hyderabad ICFAI University Press 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658 I6 (1).

2.
Effective CRM - concepts and applications

by Chaturvedi, Braj Mohan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hyderabad ICFAI 2004Availability: Items available for loan: Ahmedabad (HO)Call number: 658 I6 (1).

3.
Credit risk models new tools of credit risk management

by Silva, Amandio F C de (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hyderabad ICFA 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 330 I6 (1).

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