An Analytical Approach of Cluster Analysis towards Various Manifestations of Organizational Conflict in Public and P Nischal, Shivani.

By: Nischal, Shivani
Material type: ArticleArticlePublisher: 2014Description: 195 - 203Subject(s): Private Sector Banks | Public Sector Banks | K-Means Cluster Analysis | Hierarchical Cluster Analysis | Exploratory Factor Analysis | Dysfunctional Impacts | Organizational Conflict In: Vision:The Journal of Business PerspectiveSummary: Conflict exists throughout environments of all kinds. So every employee wants a healthy and competitive working environment in their organization. The main objective of this research article is to explore the factors concerning destructive or dysfunctional impacts of conflict in public and private sector banking organizations selected under study. After the extraction of factors concerning dysfunctional impacts, hierarchical cluster analysis has been employed to classify various observations or cases in clusters resulted into two-cluster solution and k-means cluster analysis has been further applied to find out the cluster membership according to various observations towards manifestations or impacts of organizational conflict in the selected banks under study. The sample includes 541 bank employees from 20 commercial banks situated in Amritsar, Jalandhar and Ludhiana cities of Punjab. Eight major factors have been extracted with the help of exploratory factor analysis, namely, (a) declining performance, profits and management creditability, (b) health and psychological problems, (c) detrimental impact upon working environment and organization, (d) declining cooperation,...
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Item type Current location Call number Vol info Status Date due Barcode
Articles Articles Ahmedabad (HO)
(Browse shelf) Vol. 18, Issue. 3 Available 018436

Conflict exists throughout environments of all kinds. So every employee wants a healthy and competitive working environment in their organization. The main objective of this research article is to explore the factors concerning destructive or dysfunctional impacts of conflict in public and private sector banking organizations selected under study. After the extraction of factors concerning dysfunctional impacts, hierarchical cluster analysis has been employed to classify various observations or cases in clusters resulted into two-cluster solution and k-means cluster analysis has been further applied to find out the cluster membership according to various observations towards manifestations or impacts of organizational conflict in the selected banks under study. The sample includes 541 bank employees from 20 commercial banks situated in Amritsar, Jalandhar and Ludhiana cities of Punjab. Eight major factors have been extracted with the help of exploratory factor analysis, namely, (a) declining performance, profits and management creditability, (b) health and psychological problems, (c) detrimental impact upon working environment and organization, (d) declining cooperation,...

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