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Customer satisfaction planning ensuring product quality and safety within your MRP/ERP systems

by Hirata, Thomas.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H4C8 (1).

2.
Value proposition design: how to create products and services customers want: get started with...

by Osterwalder, Alex | Pigneur, Yves | [Bernarda, Greg] | [Smith, Alan].

Publisher: New Delhi Wiley India Pvt. Ltd. 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4012 O8V2 (1).

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