Loyalty rules how today's leaders build lasting relationships
By: Reichheld, Frederick F
Material type: TextPublisher: Boston Harvard Business School Press 2001Description: xiii,213p.; incl.indexISBN: 1578512050Subject(s): Leadership | Employee Loyalty | Customer Relations | Customer Loyalty | Marketing ManagementDDC classification: 658.812 R3L6Item type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Books | Ahmedabad (HO) | 658.812 R3L6 (Browse shelf) | Available | 6987 |
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