The top ten excuses for bad service (and how to avoid needin Dickson, Duncan.
By: Dickson, Duncan
Material type: ArticlePublisher: 2005Description: 168-184Subject(s): Customer Service | Customers In: Organizational DynamicsItem type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles | Ahmedabad (HO) | (Browse shelf) | Vol. 34, Issue. 2 | Available | 010089 |
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