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1.
The top ten excuses for bad service (and how to avoid needin Dickson, Duncan.

by Dickson, Duncan.

Material type: Article Article; Format: print Publisher: 2005Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
Accounting for us and them Indian and Uk customer service workers reflections on offsho

by Cohen, Laurie.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

3.
Customer service and the dilemma of product warranty a case of Fast Track Motors India Limited / Sushil Kumar.

by Sushil Kumar.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

4.
Service Recovery Paradox The Success Parameters / Krishna, Anupam.

by Krishna, Anupam.

Material type: Article Article; Format: print Publisher: 2014Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

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