EDII Library and Information Center catalog › Results of search for 'ccl=su:"Customer Service"'

	1.	The Ultimate online customer service guide how to connect with your customers to sell more! by Collier, Marsha. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, NJ John Wiley & Sons, Inc. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 C6U5 (1). Place hold Add to cart (remove)
	2.	The Kindness revolution the company-wide culture shift that inspires phenomenal customer service by Horrell, Ed. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1). Place hold Add to cart (remove)
	3.	Managing challenging clients building effective relationship with difficult customers by Oade, Aryanne. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hampshire Palgrave Macmillan 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 O2M2 (1). Place hold Add to cart (remove)
	4.	No cover image available Compendium of customer service questionnaires and inventories by Cook, Sarah. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Gower Publishing Ltd. 2002Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.812 C6C6 (1). : Add to cart (remove)
	5.	Organisational schizophrenia impact on customer service quality by Gureja, Gopal K. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8O7 (1). Place hold Add to cart (remove)
	6.	International retail management vol.1 retail management by Fleming, Peter. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	7.	International retail management vol.2 retail buying techniques by Elliott, Fiona \| Rider, Janet. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	8.	International retail management vol.3 retail selling by Fleming, Peter. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	9.	International retail management vol.4 franchising by Maitland, Iain. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	10.	International retail management vol.5 big ideas for small retailers by Castell, John. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	11.	International retail management vol.6 international retailing by Dawson, John (Ed.) \| Lee, Jung-Hee (Ed.). Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	12.	International retail management vol.7 the retailer and the community by Fleming, Peter \| McColl, Karen. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	13.	International retail management vol.8 law for retailers by Thomas, Bill. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Jaico 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 I6 (1). Place hold Add to cart (remove)
	14.	The Best service is no service how to liberate your customers from customers service, keep them happy, and control costs by Price, Bill \| Jaffe, David. Material type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, CA Jossey-Bass 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 P7B3 (1). Place hold Add to cart (remove)
	15.	Retailing an introduction by Cox, Roger \| Brittain, Paul. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Dorling Kindersley (India) / Pearson Education 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 C6R3 (1). Place hold Add to cart (remove)
	16.	The Kindness revolution the company-wide culture shift that inspires phenomenal customer service by Horrell, Ed. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1). Place hold Add to cart (remove)
	17.	Exceptional customer service going beyond your good service to exceed the customer's expectations Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Viva 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 F6E9 (1). Place hold Add to cart (remove)
	18.	Service magic the art of amazing your customers by Zemke, Ron \| Bell, Chip. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Corpus Collosum Learning Pvt.Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 Z3S3 (1). Place hold Add to cart (remove)
	19.	Superior customer service the prompt approach to success by Quinn, Michael \| Byron, Lynda. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 Q8S8 (1). Place hold Add to cart (remove)
	20.	Engage the complete guide for brands and businesses to build, cultivate, and measure success in the new web by Solis, Brian. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Wiley India 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 S6E6 (1). Place hold Add to cart (remove)
	21.	Award winning customer service 101 ways to guarantee geat performance by Evenson, Renee. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 E9A9 (1). Place hold Add to cart (remove)
	22.	The Intention economy when customers take charge by Searls, Doc. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.834 S3I6 (1). Place hold Add to cart (remove)
	23.	Branded customer service the new competitive edge by Barlow, Janelle \| Stewart, Paul. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Noida HarperCollins Publishers India Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B2P7 (1). Place hold Add to cart (remove)
	24.	Customer-Driven Services Management by Balachandran, S. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Response Books 1999Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B2C8 (1). Place hold Add to cart (remove)
	25.	No cover image available OB and analysis an integrated approach by Derek Rollinson. Material type: Text; Literary form: Publisher: Availability: No items available : Withdrawn (1). Add to cart (remove)

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