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1.
The Customer service activity book 50 activities for inspiring exceptional service

by Doane, Darryl S | Sloat, Rose D.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 D6C8 (1).

2.
The Best service is no service how to liberate your customers from customers service, keep them happy, and control costs

by Price, Bill | Jaffe, David.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Francisco, CA Jossey-Bass 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 P7B3 (1).

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