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1.
Customer relationship management a strategic approach to marketing

by Mukerjee, Kaushik.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M8C8 (1).

2.
CRM (Customer relationship management) CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Bennett Coleman & Co.Ltd. 2004; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

3.
Customer relationship management: concepts and technologies

by Buttle, Francis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Rouledge Taylor and Francis Group 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1).

4.
Effective customer care

by Wellington, Pat.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 W3E3 (1).

5.
Customer relationship management: concepts and technologies

by Buttle, Francis | Maklan, Stan.

Edition: 4th ed. rep. Publisher: Oxon Routledge / Taylor & Francis Group 2021Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1).

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