EDII Library and Information Center catalog › Results of search for 'ccl=su:"Customer Services"'

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Your search returned 49 results.

	1.	No cover image available Remain competitive with enterprise resource planning Kumar, Muneesh. by Kumar, Muneesh. Material type: Article; Format: print Publisher: 1998Availability: Items available for loan: Ahmedabad (HO)Call number: (1). Lists: BPE. Place hold Add to cart (remove)
	2.	No cover image available ASTD ultimate basic business skills: training an effective workforce Atwood, Christee Gabour Material type: Film; Type of visual material: Publisher: Virgina ASTD Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1). Place hold Add to cart (remove)
	3.	The Ultimate online customer service guide how to connect with your customers to sell more! by Collier, Marsha. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, NJ John Wiley & Sons, Inc. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 C6U5 (1). Place hold Add to cart (remove)
	4.	Managing knock your socks off service by Bell, Chip R \| Zielinski, Dave \| Zemke, Ron. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B3M2 (1). Place hold Add to cart (remove)
	5.	Knock your socks off selling by Gitomer, Jeffrey \| Zemke, Ron. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 1999Availability: Items available for loan: Ahmedabad (HO)Call number: 658.85 G4K6 (1). Place hold Add to cart (remove)
	6.	Customer service management training 101 by Evenson, Renee. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3124 E9C8 (1). Place hold Add to cart (remove)
	7.	Who's your gladys? how to turn even the most difficult customer into your biggest fan by Suttle, Marilyn \| Vest, Lory Jo. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 S8W4 (1). Place hold Add to cart (remove)
	8.	Demystifying Six sigma a company-wide approach to continuous improvement by Larson, Alan. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2003Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4013 L2D3 (1). Place hold Add to cart (remove)
	9.	What to say to a porcupine 20 humorous tales that get to the heart of great customer service by Gallagher, Richard S. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G2W4 (1). Place hold Add to cart (remove)
	10.	Customer service training 101 quick and easy techniques that get great results by Evenson, Renee. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3124 E9C8 (1). Place hold Add to cart (remove)
	11.	The Customer service activity book 50 activities for inspiring exceptional service by Doane, Darryl S \| Sloat, Rose D. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 D6C8 (1). Place hold Add to cart (remove)
	12.	Reorganize for resilience putting customers at the centre of your business by Gulati, Ranjay. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Press 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8R3 (1). Place hold Add to cart (remove)
	13.	Managing challenging clients building effective relationship with difficult customers by Oade, Aryanne. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hampshire Palgrave Macmillan 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 O2M2 (1). Place hold Add to cart (remove)
	14.	Open services innovation rethinking your business to grow and complete in a new era by Chesbrough, Henry. Material type: Text; Format: print ; Literary form: Not fiction Publisher: San Francisci, CA Jossey-Bass / Wiley 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4063 C4O7 (1). Place hold Add to cart (remove)
	15.	Service business development strategies for value creation in manufacturing firms by Fischer, Thomas \| Fleisch, Elgar \| Gebauer, Heiko. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cambridge Cambridge University Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4012 F4S3 (1). Place hold Add to cart (remove)
	16.	This is service design thinking basics-tools-cases by Stickdorn, Marc \| Schneider, Jacob. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Jersey John Wiley and Sons 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658 S8T4 (1). Place hold Add to cart (remove)
	17.	No cover image available Compendium of customer service questionnaires and inventories by Cook, Sarah. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Gower Publishing Ltd. 2002Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.812 C6C6 (1). : Add to cart (remove)
	18.	Organisational schizophrenia impact on customer service quality by Gureja, Gopal K. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8O7 (1). Place hold Add to cart (remove)
	19.	No cover image available Customer relationship management a strategic approach to marketing by Mukerjee, Kaushik. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M8C8 (1). Place hold Add to cart (remove)
	20.	Dabawala lessons for building lasting success based on values by Pandit, Shrinivas. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658 P2D2 (1). Place hold Add to cart (remove)
	21.	Dabawala by Pandit, Shrinivas. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Diamond Books 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658 P2D2 (1). Place hold Add to cart (remove)
	22.	No cover image available CRM (Customer relationship management) CDROM Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Bennett Coleman & Co.Ltd. 2004; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1). Place hold Add to cart (remove)
	23.	Customer value investment formula for sustained business success by Mahajan, Gautam. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Response Books 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M2C8 (1). Place hold Add to cart (remove)
	24.	Integrated retail management (Indian adaptation) by Ogden, James R \| Ogden, Denise T. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Biztantra / Houghton Mifflin Co. 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 O4I6 (1). Place hold Add to cart (remove)
	25.	Customer satisfaction planning ensuring product quality and safety within your MRP/ERP systems by Hirata, Thomas. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H4C8 (1). Place hold Add to cart (remove)
	26.	No cover image available The Economic Times in the classroom: customer service-CDROM Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Times Multimedia India 2008; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1). Place hold Add to cart (remove)
	27.	Built to love creating products that captivate customers by Boatwright, Peter \| Cagan, Jonathan. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH Education Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B6B8 (1). Place hold Add to cart (remove)
	28.	ASTD ultimate basic business skills training an effective workforce by Atwood, Christee Gabour. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Virginia ASTD Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658 U5 (1). Place hold Add to cart (remove)
	29.	Dabbewale Pandit, Srinivas Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Diamond Pocket Books (Pvt.) Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658 P2D2 (1). Place hold Add to cart (remove)
	30.	Successful customer service get brilliant results fast by Rowson, Pauline. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Viva Books 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658 S8 (2). Place hold Add to cart (remove)
	31.	Ultimate CV over 100 winning CVs to help you get the interview and the job by Yate, Martin John. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 650.142 Y2U5 (1). Place hold Add to cart (remove)
	32.	No cover image available Quality: Total Customer Service by Taylor, Lynda King. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London Century Business 1992Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 T2Q8 (1). Place hold Add to cart (remove)
	33.	No cover image available Human Development Report 1992 by UNDP. Material type: Text; Literary form: Publisher: Availability: No items available : Withdrawn (1). Add to cart (remove)
	34.	Customer relationship management: concepts and technologies by Buttle, Francis. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York Rouledge Taylor and Francis Group 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1). Place hold Add to cart (remove)
	35.	Superior customer service the prompt approach to success by Quinn, Michael \| Byron, Lynda. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 Q8S8 (1). Place hold Add to cart (remove)
	36.	Effective customer care by Wellington, Pat. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 W3E3 (1). Place hold Add to cart (remove)
	37.	The Intention economy when customers take charge by Searls, Doc. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.834 S3I6 (1). Place hold Add to cart (remove)
	38.	Branded customer service the new competitive edge by Barlow, Janelle \| Stewart, Paul. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Noida HarperCollins Publishers India Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B2P7 (1). Place hold Add to cart (remove)
	39.	How companies win profiting from demand-driven business models no matter what business you're in by Kash, Rick \| Calhoun, David. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York HarperCollins Publishers 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4092 K2H6 (1). Place hold Add to cart (remove)
	40.	The innovator's solution : creating and sustaining successful growth Clayton M. Christensen, Michael E. Raynor. by Christensen, Clayton M \| Raynor, Michael E. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, Massachusetts : Harvard Business Review Press, 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4063 C4I6 (1). (1 votes) Place hold Add to cart (remove)
	41.	Value proposition design: how to create products and services customers want: get started with... by Osterwalder, Alex \| Pigneur, Yves \| [Bernarda, Greg] \| [Smith, Alan]. Publisher: New Delhi Wiley India Pvt. Ltd. 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4012 O8V2 (1). Place hold Add to cart (remove)
	42.	The Service innovation handbook: action oriented creative thinking toolkit for service organizations; templates- cases-capabilities by Kimbell, Lucy. Publisher: Amsterdam, Netherland BIS Publishers 2016 repAvailability: Items available for loan: Ahmedabad (HO)Call number: 658.812 K4S3 (1). Place hold Add to cart (remove)
	43.	Services marketing: people, technology, strategy by Lovelock, Christopher H \| Wirtz, Jochen. Edition: 8th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Jersey: World Scientific, 2016Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 W4S3 (1). Place hold Add to cart (remove)
	44.	Dabawalas: lessons for building lasting success based on values by Pandit, Shrinivas. Material type: Text Publisher: New Delhi TMH 2007Availability: Items available for loan: BhubaneswarCall number: 658 PAN (1). Place hold Add to cart (remove)
	45.	Service management and marketing : customer management in service competition by Gronroos, Christian. Edition: 3rd ed.Material type: Text Publisher: New Delhi John Wiley 2012Availability: Items available for loan: BhubaneswarCall number: 658.8 GRO (1). Place hold Add to cart (remove)
	46.	Dabawalas: lessons for building lasting success based on values by Pandit, Shrinivas. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi: TMH 2007Availability: Items available for loan: BhopalCall number: 658 PAN (1). Place hold Add to cart (remove)
	47.	Excellence wins: a no-nonsense guide to becoming the best in a world of compromise by Sculze, Horst \| Merrill, Dean. Publisher: Michigan Zondervan 2019Availability: Items available for loan: Ahmedabad (HO)Call number: 658.3 S2E9 (1). Place hold Add to cart (remove)
	48.	People powered: how communities can supercharge your business, brand, and teams by Bacon, Jono. Publisher: harpercollinsleadership.com HarperCollins Leadership 2019Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8343 B2P3 (1). Place hold Add to cart (remove)
	49.	Customer relationship management: concepts and technologies by Buttle, Francis \| Maklan, Stan. Edition: 4th ed. rep. Publisher: Oxon Routledge / Taylor & Francis Group 2021Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1). Place hold Add to cart (remove)

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Your search returned 49 results.