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The top ten excuses for bad service (and how to avoid needin Dickson, Duncan.

Material type: Article

ArticlePublisher: 2005Description: 168-184Subject(s): Customer Service | Customers In: Organizational Dynamics

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Item type	Current location	Call number	Vol info	Status	Date due	Barcode
Articles	Ahmedabad (HO)	(Browse shelf)	Vol. 34, Issue. 2	Available		010089

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