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1.
TQM in banking Mathur, Himendu. P.

by Mathur, Himendu. P.

Material type: Article Article; Format: print Publisher: 1999Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
Perceived service quality and customer satisfaction in a pub bank in India a study / Aileni, Vidyadhar Reddy.

by Aileni, Vidyadhar Reddy.

Material type: Article Article; Format: print Publisher: 2006Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

3.
CRM in bank an analytical approach / Sharma, M Subramanya.

by Sharma, M Subramanya.

Material type: Article Article; Format: print Publisher: 2005Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

4.
Customer satisfaction in the Indian banking sector a study / Jham, Vimi.

by Jham, Vimi.

Material type: Article Article; Format: print Publisher: 2008Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

5.
The Customer's attitude on CRM practices of commercial banks an empirical study with special reference to Sivagngai Distr

by Ganeshmurthy, K.

Material type: Article Article; Format: print Publisher: 2011Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

6.
Bank and product selection a comparison of rural and urban customers / Singh, Fulbag.

by Singh, Fulbag.

Material type: Article Article; Format: print Publisher: 2012Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

7.
Impact of Information and Communication Technology (ICT) on Banking Sector Krishna, V V S Rama.

by Krishna, V V S Rama.

Material type: Article Article; Format: print Publisher: 2015Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

8.
RBI's instructions for banks and banking operations

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann Publications (P.) Ltd. 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.10954 R3 (1).

9.
Banking principles and operations

by Gopinath, M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

10.
Dare to lead: the transformation of Bank of Baroda a CEO's personal account of historic changes in a large corporation

by Khandelwal, Anil K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 332.10954 K4D2 (1).

11.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

12.
Handbook on debt recovery

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.1526 H2 (1).

13.
Dare to lead: the transformation of Bank of Baroda the role of intangibles

by Khandelwal, Anil K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 332.10954 K4D2 (1).

14.
Banking principles and operations

by Gopinath M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

15.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

16.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

17.
Customer service and banking codes and standards

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann Publications (P) Ltd. 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.17 I6C8 (1).

18.
Rural banking operations

by IIBF (Indian Institute of Banking & Finance).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann Publications (P.) Ltd. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 332.31 I6R8 (1).

19.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann Publications (P.) Ltd. 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

20.
Anti-money laundering and know your customer

by IIBF (Indian Institute of Banking & Finance).

Edition: 2nd ed. Publisher: New Delhi Macmillan Publishers India Ltd. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 A6 (1).

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