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1.
To be a preferred vendor, be a preferred customer Vikamshi, Tushar K.

by Vikamshi, Tushar K.

Material type: Article Article Publisher: 20Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
Stapple yourself to an order Shapiro, Benson P.

by Shapiro, Benson P.

Material type: Article Article Publisher: 20Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

3.
Customer-centered brand management Rust, Roland T.

by Rust, Roland T.

Material type: Article Article Publisher: 20Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

4.
How right should the customer should be? Anderson, Erin.

by Anderson, Erin.

Material type: Article Article; Format: print Publisher: 2006Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

5.
The New rules of customer experience management Dhananjayan, G.

by Dhananjayan, G.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

6.
Internal marketing in services organizations need for reorientation / Joshi, Rajiv.

by Joshi, Rajiv.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

7.
How to Handle Major Customers Profitably

by Melkman, Alan | .

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Gower Publications 1979Availability: Items available for loan: Ahmedabad (HO)Call number: 658.82 M3H6 (1).

8.
Strategic management from theory to practice

by Amason, Allen C.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxon Routledge 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4012 A6S8 (1).

9.
The Market reserach toolbox a concise guide for beginners

by McQuarrie, Edward F.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Thousand Oaks, CA Sage Publications, Inc. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.83 M2M2 (1).

10.
The Kindness revolution the company-wide culture shift that inspires phenomenal customer service

by Horrell, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1).

11.
Banking principles and operations

by Gopinath, M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

12.
Business-to-business marketing

by Brennan, Ross | McDowell, Raymond | Canning, Louise.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Sage Publications Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B7B8 (1).

13.
Soul trader putting the heart back into your business

by Ogunlaru, Rasheed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658 O4S6 (1).

14.
Wonder woman marketing secrets for the trillion-dollar customer

by Ellwood, Lain | Shekar, Sheila.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Palgrave Macmillan 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 E5W6 (1).

15.
How customers like to buy

by Deery, Steve.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Westland 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 D3H6 (1).

16.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

17.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

18.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

19.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

20.
Banking principles and operations

by Gopinath M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

21.
Winning at retail developing a sustained model for retail success

by Ander, Willard N | Stern, Neil Z.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Wiley India Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 A6W4 (1).

22.
The Kindness revolution the company-wide culture shift that inspires phenomenal customer service

by Horrell, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1).

23.
Managing customers for profit strategies to increase profits and build loyalty

by Kumar, V.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Dorling kindersly (India) Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.82 K8M2 (1).

24.
AIMA: preemptive CRM (CDROM)

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi AIMA / Excel Multimedia 2005; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

25.
Award winning customer service 101 ways to guarantee geat performance

by Evenson, Renee.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 E9A9 (1).

26.
Business-to-business marketing

by Brennan, Ross | McDowell, Raymond | Canning, Louise.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Publications India Pvt. Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B7B8 (1).

27.
Branded customer service the new competitive edge

by Barlow, Janelle | Stewart, Paul.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Noida HarperCollins Publishers India Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B2P7 (1).

28.
Marketing 3.0: from products to customers to the human spirit

by Kotler, Philip Kartajaya, Hermawan Setiawan, Iwan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Jersey: John Wiley 2010Availability: Items available for loan: BhopalCall number: 658.8 KOT (1).

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