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1.
Stapple yourself to an order Shapiro, Benson P.

by Shapiro, Benson P.

Material type: Article Article Publisher: 20Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
The New rules of customer experience management Dhananjayan, G.

by Dhananjayan, G.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

3.
Internal marketing in services organizations need for reorientation / Joshi, Rajiv.

by Joshi, Rajiv.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

4.
How to Handle Major Customers Profitably

by Melkman, Alan | .

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Gower Publications 1979Availability: Items available for loan: Ahmedabad (HO)Call number: 658.82 M3H6 (1).

5.
The Market reserach toolbox a concise guide for beginners

by McQuarrie, Edward F.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Thousand Oaks, CA Sage Publications, Inc. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.83 M2M2 (1).

6.
The Kindness revolution the company-wide culture shift that inspires phenomenal customer service

by Horrell, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1).

7.
Banking principles and operations

by Gopinath, M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

8.
Business-to-business marketing

by Brennan, Ross | McDowell, Raymond | Canning, Louise.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Sage Publications Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B7B8 (1).

9.
Wonder woman marketing secrets for the trillion-dollar customer

by Ellwood, Lain | Shekar, Sheila.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Palgrave Macmillan 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 E5W6 (1).

10.
How customers like to buy

by Deery, Steve.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Westland 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 D3H6 (1).

11.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

12.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

13.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

14.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

15.
Banking principles and operations

by Gopinath M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

16.
The Kindness revolution the company-wide culture shift that inspires phenomenal customer service

by Horrell, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H6K4 (1).

17.
Managing customers for profit strategies to increase profits and build loyalty

by Kumar, V.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Dorling kindersly (India) Pvt.Ltd. 2008Availability: Items available for loan: Ahmedabad (HO)Call number: 658.82 K8M2 (1).

18.
Award winning customer service 101 ways to guarantee geat performance

by Evenson, Renee.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI Learning Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 E9A9 (1).

19.
Business-to-business marketing

by Brennan, Ross | McDowell, Raymond | Canning, Louise.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Publications India Pvt. Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B7B8 (1).

20.
Branded customer service the new competitive edge

by Barlow, Janelle | Stewart, Paul.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Noida HarperCollins Publishers India Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B2P7 (1).

21.
Marketing 3.0: from products to customers to the human spirit

by Kotler, Philip Kartajaya, Hermawan Setiawan, Iwan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Jersey: John Wiley 2010Availability: Items available for loan: BhopalCall number: 658.8 KOT (1).

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