Service management and marketing : customer management in service competition
By: Gronroos, Christian
Material type: TextPublisher: New Delhi John Wiley 2012Edition: 3rd edDescription: x,483pISBN: 9788126512874Subject(s): Customer services | Service marketingDDC classification: 658.8Item type | Current location | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Bhubaneswar Book Section | Books | 658.8 GRO (Browse shelf) | Available | OB235 |
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