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1.
Managing challenging clients building effective relationship with difficult customers

by Oade, Aryanne.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire Palgrave Macmillan 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 O2M2 (1).

2.
Hospitality marketing and management

by Mathews, J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Aavishkar 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.808 M2H6 (1).

3.
Learn for service organizations and offices a holistic approach for achieving operational excellence and offices

by Sarkar, Debashis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.808 S2L3 (1).

4.
5s for service organizations and offices a lean look at improvements

by Sarkar, Debashis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 S2F4 (1).

5.
Customer relationship management: concepts and technologies

by Buttle, Francis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Rouledge Taylor and Francis Group 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1).

6.
Customer relationship management: concepts and technologies

by Buttle, Francis | Maklan, Stan.

Edition: 4th ed. rep. Publisher: Oxon Routledge / Taylor & Francis Group 2021Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1).

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