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1.
Combining credit and technical assistance - alpaca fibre pro processing in Bolivia Hymen, E. L.

by Hymen, E. L.

Material type: Article Article; Format: print Publisher: 1997Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

2.
The financial viability of business development services Goldmark, Lara.

by Goldmark, Lara.

Material type: Article Article; Format: print Publisher: 1999Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

3.
Marketing of library and information services a strategic perspective / Jose, Antony.

by Jose, Antony.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

4.
ICT Education and training services current scenario and future prospects in India / Jain, Ravi

by Jain, Ravindra.

Material type: Article Article; Format: print Publisher: 2007Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

5.
Marketing of library and information service trends and issues in digital environment / Mishra, Rabinara

by Mishra, Rabinarayan.

Material type: Article Article; Format: print Publisher: 2011Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

6.
Application of Social CRM towards Information Services of Ac Libraries in India A Master Approach / Thomas, Prijith Jacob.

by Thomas, Prijith Jacob.

Material type: Article Article; Format: print Publisher: 2014Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

7.
Marketing of Library and Information Services Chandratre, Shripad V.

by Chandratre, Shripad V.

Material type: Article Article; Format: print Publisher: 2015Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

8.
Product and Service Innovations in Rural Markets of India Market Penetration through Development of Local Entrepreneur

by Christie, Jatin.

Material type: Article Article; Format: print Publisher: 2011Availability: Items available for loan: Ahmedabad (HO)Call number: (1).

9.
The Practice of entrepreneurship

by Okpara, Friday O | .

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Enugu, Nigeria Precision Publishers Ltd. 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 338.04 O5P7 (1).

10.
Library as a learning space role and relevance of libraries in the future

by Bharucha, Rhoda (Ed.) | | Poluru, Lalitha (Ed.) | Shastri, Monita (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Ahmedabad ADINET (Ahmedabad Library Network) 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 025.5 A4 (1).

11.
The Ultimate online customer service guide how to connect with your customers to sell more!

by Collier, Marsha.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, NJ John Wiley & Sons, Inc. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 C6U5 (1).

12.
Services marketing, operations and management

by Jauhari, Vinnie | Dutta, Kirti.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi OUP 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 J2S3 (2).

13.
Tourism principles and practices

by Swain, Sampad Kumar | Mishra, Jitendra Mohan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi OUP 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 338.4791 S9T6 (1).

14.
The Business plan how to win your investors' confidence

by Schwetje, Gerald | Vaseghi, Sam.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Springer 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.4012 S2B8 (1).

15.
Managing knock your socks off service

by Bell, Chip R | Zielinski, Dave | Zemke, Ron.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B3M2 (1).

16.
Knock your socks off selling

by Gitomer, Jeffrey | Zemke, Ron.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York AMACOM (American Management Association) 1999Availability: Items available for loan: Ahmedabad (HO)Call number: 658.85 G4K6 (1).

17.
Effective small business management

by Hodgetts, Richard M | Kuratko, Donald F.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Fort Worth Harcourt College Publishers 2001Availability: Items available for loan: Ahmedabad (HO)Call number: 658.022 H6E3 (1).

18.
The Official get rich guide to information marketing build a million dollar business within 12 months

by Skrob, Robert.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Entrepreneur Press 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.872 S5O3 (1).

19.
Reorganize for resilience putting customers at the centre of your business

by Gulati, Ranjay.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Press 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8R3 (1).

20.
Managing challenging clients building effective relationship with difficult customers

by Oade, Aryanne.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire Palgrave Macmillan 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 O2M2 (1).

21.
Beyond Librarianship creativity, innovation and discovery

by Kademani, B S (Ed.) | Rao, Savita (Ed.) | Shah, Truptee (Ed.) | bandi, I C (Ed.) | Aagadi, Mallikarjun (Ed.) | Sirurmath, Sangayya (Ed.) | Bandi, A N (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Delhi B R Publishing Corporation 2011Availability: No items available : Withdrawn (1).

22.
Management Consulting A Guide to the Profession

by Kubr, Milan (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi / Geneva Bookwell / ILO 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658.46 M2 (1).

23.
Banking principles and operations

by Gopinath, M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2014Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

24.
Gurus and oracles the marketing of information

by Sarvary, Niklos.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Cambridge, MA The MIT Press 2012Availability: No items available : Withdrawn (1).

25.
Management Consulting A Guide to the Profession

by Kubr, Milan (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi / Geneva Bookwell / ILO 2002Availability: Items available for loan: Ahmedabad (HO)Call number: 658.46 M2 (1).

26.
Compendium of customer service questionnaires and inventories

by Cook, Sarah.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire, UK Gower Publishing Ltd. 2002Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.812 C6C6 (1). :

27.
Management consulting a guide to the profession

by Kubr, Milan (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi / Geneva Bookwell / ILO 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.46 M2 (1).

28.
Organisational schizophrenia impact on customer service quality

by Gureja, Gopal K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Sage Response 2013Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 G8O7 (1).

29.
Customer relationship management a strategic approach to marketing

by Mukerjee, Kaushik.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 M8C8 (1).

30.
Services marketing

by Zeithaml, Valarie A [et al.] | Pandit, Ajay | Gremler, Dwayne D | Bitner, Mary Jo.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2008Availability: No items available : Withdrawn (1).

31.
Services marketing the Indian perspective text and readings

by Shanker, Ravi.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Excel books 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 S4S3 (1).

32.
Hospitality marketing and management

by Mathews, J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Aavishkar 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.808 M2H6 (1).

33.
Services marketing Texts and cases

by Baron, Steve | Harris, Kim.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Palgrave 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 B2S3 (1).

34.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

35.
Services marketing operation, management, and strategy

by Clow, Kenneth E | Kurtz, David L.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Biztantra 2003Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 C5S3 (1).

36.
Marketing your consulting or professional services

by Karlson, David.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Viva 2004Availability: Items available for loan: Ahmedabad (HO)Call number: 658 F4 (1).

37.
CRM (Customer relationship management) CDROM

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Bennett Coleman & Co.Ltd. 2004; Availability: Items available for loan: Ahmedabad (HO)Call number: CDROM (1).

38.
Integrated retail management (Indian adaptation)

by Ogden, James R | Ogden, Denise T.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Biztantra / Houghton Mifflin Co. 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.87 O4I6 (1).

39.
Customer satisfaction planning ensuring product quality and safety within your MRP/ERP systems

by Hirata, Thomas.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Productivity Press 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H4C8 (1).

40.
The Essence service marketing

by Payne, Adrian.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 1998Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 P2E8 (1).

41.
How to market design consultancy services finding, winning and keeping clients

by Preddy, Shan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hampshire Gower 1999Availability: No items available : Withdrawn (1).

42.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

43.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

44.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

45.
Services marketing

by Baron, Steve (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2010Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.809 S3 (1). :

46.
New product and services development

by Gatignon, Hubert (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2011Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.11 N3 (1). :

47.
New product and services development

by Gatignon, Hubert (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2011Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.11 N3 (1). :

48.
New product and services development

by Gatignon, Hubert (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2011Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.11 N3 (1). :

49.
New product and services development

by Gatignon, Hubert (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles Sage 2011Availability: Items available for reference: Ahmedabad (HO) ReferenceCall number: 658.11 N3 (1). :

50.
Banking principles and operations

by Gopinath M N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Snow White Publications Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 G6B2 (1).

51.
Built to love creating products that captivate customers

by Boatwright, Peter | Cagan, Jonathan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH Education Pvt.Ltd. 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B6B8 (1).

52.
21st century business customer service career solutions publishing

by Humphrey, Doris D.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mason,Ohio South-Western / Cengage Learning 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 H8T9 (1).

53.
The Big book of marketing lessons and best practices from the World's greatest companies

by Bennett, Anthony G (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B4 (1).

54.
Managing and marketing of financial services

by [ IIBF (Indian Institute of Banking & Finance)].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2007Availability: Items available for loan: Ahmedabad (HO)Call number: 658.1 I6M2 (1).

55.
Services marketing integrating customer focus across the firm

by Zeithaml, Valarie A | Bitner, Mary Jo.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2005Availability: No items available : Checked out (1).

56.
Dynamic management in a global economy

by Kang, K N S (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi New Century Publications 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658 D9 (1).

57.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

58.
Services marketing

by Srinivasan, R.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 S7S3 (1).

59.
Learn for service organizations and offices a holistic approach for achieving operational excellence and offices

by Sarkar, Debashis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.808 S2L3 (1).

60.
5s for service organizations and offices a lean look at improvements

by Sarkar, Debashis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 S2F4 (1).

61.
Services marketing

by Yadava, Kamal | Khan, Mohd. Altaf.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Arise Publishers 2005Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 Y2S3 (1).

62.
Ultimate CV over 100 winning CVs to help you get the interview and the job

by Yate, Martin John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 650.142 Y2U5 (1).

63.
Entrepreneurship: new venture creation.

by Holt, David H.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Englewood Cliff Prentice Hall 1992Availability: Items available for loan: Ahmedabad (HO)Call number: 658.1141 H6E6 (1).

64.
Entrepreneurship and industry in India, 1800 - 1947.

by Ray, Rajat Kanta Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Delhi Oxford Uni. Press 1992Availability: Items available for loan: Ahmedabad (HO)Call number: 338.040954 E6 (1).

65.
Industrial sickness.

by Shyamroy, Bedprakash.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Jaipur PrintWell 1992Availability: Items available for loan: Ahmedabad (HO)Call number: 338.542 S4I6 (1).

66.
Quality: Total Customer Service

by Taylor, Lynda King.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Century Business 1992Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 T2Q8 (1).

67.
Human Development Report 1992

by UNDP.

Material type: Text Text; Literary form: Publisher: Availability: No items available : Withdrawn (1).

68.
Hotel front office operations and management

by Tewari, Jatashankar R.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi OUP 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 647.94 T3H6 (1).

69.
Services marketing text and cases

by Nargundkar, Rajendra.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 N2S3 (1).

70.
Basics of banking

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Taxmann 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 332.1 B2 (1).

71.
Rural marketing text and cases

by Krishnamacharyulu, C S G | Ramakrishnan, Lalitha.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Delhi Pearson Education (Singapore) 2011Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 K7R8 (1).

72.
Customer relationship management: concepts and technologies

by Buttle, Francis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Rouledge Taylor and Francis Group 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 B8C8 (1).

73.
Superior customer service the prompt approach to success

by Quinn, Michael | Byron, Lynda.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi PHI 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 Q8S8 (1).

74.
Services marketing management

by Mudie, Peter | Pirrie, Angela.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford Butterworth-Heinemann 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 M8S3 (1).

75.
Services marketing

by Vasanti, Venugopal | Raghu, V N.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Mumbai Himalaya Publishing House 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 V3S3 (1).

76.
Services marketing text and cases

by Nargundkar, Rajendra.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi TMH 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 N2S3 (1).

77.
Effective customer care

by Wellington, Pat.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2010Availability: Items available for loan: Ahmedabad (HO)Call number: 658.812 W3E3 (1).

78.
Strategic marketing

by Nag, A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Macmillan Publishers India Ltd. 2009Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 N2S8 (1).

79.
Cooperative and agribusiness

by Nakkiran, S | Karthikeyan, M.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Discovery Publishing House Pvt. Ltd. 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 338.10963 N2C6 (1).

80.
The Intention economy when customers take charge

by Searls, Doc.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA Harvard Business Review Press 2012Availability: Items available for loan: Ahmedabad (HO)Call number: 658.834 S3I6 (1).

81.
Branded customer service the new competitive edge

by Barlow, Janelle | Stewart, Paul.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Noida HarperCollins Publishers India Ltd. 2006Availability: Items available for loan: Ahmedabad (HO)Call number: 658.8 B2P7 (1).

82.
Effective small business management

by Hodgetts, Richard M | Kuratko, Donald F.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Philadelphia The Dryden Press 1998Availability: Items available for loan: Ahmedabad (HO)Call number: 658.022 H6E3 (1).

83.
Managing and marketing of financial services

by IIBF (Indian Institute of Banking & Finance).

Edition: 2nd rep. Publisher: New Delhi Taxmann Publications (P.) Ltd. 2015Availability: Items available for loan: Ahmedabad (HO)Call number: 658.1 I6M2 (1).

84.
Services marketing: people, technology, strategy

by Lovelock, Christopher H | Wirtz, Jochen.

Edition: 8th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Jersey: World Scientific, 2016Availability: Items available for loan: Ahmedabad (HO)Call number: 658.809 W4S3 (1).

85.
Service management and marketing : customer management in service competition

by Gronroos, Christian.

Edition: 3rd ed.Material type: Text Text Publisher: New Delhi John Wiley 2012Availability: Items available for loan: BhubaneswarCall number: 658.8 GRO (1).